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Reg E Letter
Preguntas y Respuestas (Formulario 1042-S)
Fictitious Correspondence Regarding the Release of Funds Supposedly Under the Control of the Office of the Comptroller of the Currency
To: Chief Executive Officers of All National Banks and Federal Savings Associations; All State Banking Authorities; Chair, Board of Governors of the Federal Reserve System; Chairman, Federal Deposit Insurance Corporation; Conference of State Bank Supervisors; Deputy Comptrollers (Districts); Assistant Deputy Comptrollers; District Counsels; and All Examining Personnel
Fictitious correspondence, allegedly issued by the Office of the Comptroller of the Currency (OCC) regarding funds purportedly under the control of the OCC, “Federal Reserve Bank,” and possibly other government entities, is in circulation. Correspondence may be distributed via e-mail, fax, or postal mail.
Any document claiming that the OCC is involved in holding any funds for the benefit of any individual or entity is fraudulent. The OCC does not participate in the transfer of funds for, or on behalf of, individuals, business enterprises, or governmental entities.
The correspondence may indicate that funds are being held by KAF Investment Bank, Malaysia, and that the recipient will be required to pay a mandatory processing fee for a Currency Capital Control Clearance to release the funds to the beneficiary’s bank account.
Attached are copies of the fictitious documents. This material is being sent to consumers in an attempt to elicit funds from them and to gather personal information to be used in possible future identification theft.
The correspondence in question contains the name of a fabricated OCC employee, Bright L. Wong, and a non-existent OCC mailing address. In addition, the e-mail correspondence contains telephone numbers, addresses, and e-mail addresses that are not associated with the OCC or any known authorized banking entity.
Before responding in any manner to any proposal supposedly issued by the OCC that requests personal information or personal account information or that requires the payment of any fee in connection with the proposal, recipients should take steps to verify that the proposal is legitimate. At a minimum, the OCC recommends that consumers
• contact the OCC directly to verify the legitimacy of the proposal (1) via e-mail at firstname.lastname@example.org; (2) by mail to the OCC’s Special Supervision Division, 400 7th Street, SW, Suite 3E-218; MS 8E-12, Washington, D.C. 20219; (3) via fax to (571) 293-4925; or (4) by calling the Special Supervision Division at (202) 649-6450.
• contact state or local law enforcement.
• file a complaint with the Internet Crime Complaint Center at www.ic3.gov if the proposal appears to be fraudulent and was received via e-mail or the Internet.
• file a complaint with the U.S. Postal Inspection Service by telephone at (888) 877-7644; by mail at U.S. Postal Inspection Service, Office of Inspector General, Operations Support Group, 222 S. Riverside Plaza, Suite 1250, Chicago, IL 60606-6100; or via the online complaint form at https://postalinspectors.uspis.gov/forms/MailFraudComplaint.aspx, if the proposal appears to be fraudulent and was delivered through the U.S. Postal Service.
Any information regarding the subject of this or any other alert that you wish to bring to the attention of the OCC may be sent to email@example.com.
Ellen M. Warwick
Director for Enforcement and Compliance
Masquerading Web site: Helpwithmybank.com
To: Chief Executive Officers of All National Banks and Federal Savings Associations; All State Banking Authorities; Chairman, Board of Governors of the Federal Reserve System; Chairman, Federal Deposit Insurance Corporation; Conference of State Bank Supervisors; Deputy Comptrollers (districts); Assistant Deputy Comptrollers; District Counsel and Examining Personnel
Re: Masquerading Web site: Helpwithmybank.com
The Office of the Comptroller of the Currency (OCC) has been informed that the above-mentioned Web site, "helpwithmybank.com," is attempting to masquerade as the legitimate Web site, "helpwithmybank.gov," and contains potentially damaging malware. The illegitimate site redirects the user to the legitimate site "helpwithmybank.gov" in an attempt to convince users that they are connecting to a legitimate site. Attempts to connect to the fake Web site could expose the user to harmful malware.
Any information that you may have concerning this matter should be brought to the attention of:
Office of the Comptroller of the Currency
Enforcement & Compliance Division, MS 8-10
250 E St. SW, Washington, DC 20219
Fax: (202) 874-5301