Terrabank customers who request wire transfers, should download the Fund Transfer Request Form, and Funds Transfer Agreement (FTA) to authorize this type of transaction. All wire requests must be submitted to firstname.lastname@example.org by 3PM (EST) to be processed on the same day.
Wire transfers will be processed only if the following criterions are met:
Funds are available in the account
Instructions are received in the Fund Transfer Request Form
There’s a Funds Transfer Agreement (FTA) has been accepted and is on file
The form is filled out legibly and completely, and no additional data is needed
The parties in the wire request are not in the OFAC list
There are no discrepancies with the signature(s) provided
When necessary, Terrabank may require verbal verification of your wire request
Your wire transfer may be delayed due to: the Banks fraud screening procedures, compliance with the Bank Secrecy Act and OFAC requirements, incorrect or incomplete information, or failure to provide required information to the Bank in connection with the wire transfer.
For fees related to this service, refer to our Schedule of Fees & Services
For questions regarding the status of your wire transfer requests, please contact our Customer Support Center at 305-223-7219 or 1-855-TERRABK (837-7225).
Rev: August, 2018
REMINDER: Important Changes to Your Terrabank Account
We will be making changes to some bank products and services beginning April 1st, 2022.
To determine if these changes impact you, please see the attached listing with specific changes:
If you are still unsure if this affects you, please contact your Relationship Manager, chat with us at terrabank.com or call us toll-free at 1-855-TERRABK (855-837-7225).
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